Continuum of Care

Functional Maintenance

Physical Rehabilitation

Hospice Care

Social Model

To meet the individual needs of our residents, Caregivers at Family Health West use a Loving-Touch Approach.  Through the use of the following programs, we are successful in improving our residents' Functioning and Quality of Life and redirecting the frustrations so often evident with aging.

RESTORATIVE NURSING PROGRAM / FUNCTIONAL MAINTENANCE PROGRAM:  Our Restorative Nursing Program allows for functional maintenance programs to be established by Therapists, who train Nursing staff to carry out the program.  This ensures individualized ambulation, range of motion, special programs to strengthen - leading to better mobility, increased oversight with eating problems, etc., which helps to keep our residents functioning at their highest possible level on a daily basis - providing Enhanced Dignity and a Higher Quality of Life.

ENHANCED DINING EXPERIENCE PROGRAM:  Food can change a mood, evoke a smile, and inspire the uninspired.  The pleasure of eating a meal can have a positive effect on anyone.  We have enhanced our dining program in order to increase resident satisfaction and ultimately - their Quality of Life.  To improve our residents' dining experience, our residents now eat their meals in beautiful new dining rooms - in a pleasant homelike atmosphere with music in the background.  Hospitality Aides (waitresses and waiters), many of whom are local high school students, assist with meals ensuring that residents receive personal one-to-one attention and everything they need - especially pleasant conversation.  Certified Nurse Aides focus on assisting residents to eat safely, and ensure optimal nutrition and hydration.  This program continues to be a great success and has certainly brought smiles to our residents' faces.  The intergenerational approach of mingling high school students with our elderly residents has proven to be a wonderful addition to this program.  The students learn and share with our elderly, and our residents really enjoy the presence and enthusiasm of the younger generation.  It also provides an opportunity for students and residents to connect and make friendships.

FAMILY & RESIDENT COMFORT ROOM PROGRAM:  Family Health West provides very special Hospice Care.  We use various Hospice agencies in the Grand Valley area to enhance our Hospice Services.  Our Family & Resident Comfort Room Program is a further enhancement of the Social Model of Care and is designed to provide the best possible experience for residents and families in the last hours of life.  The purpose of the program is to provide the resident with enhanced, tender-loving touch and care, and to ensure enhanced end-of-life care.  The resident receives special one-to-one tranquil loving care such as additional bathing, massage, music, reading, gentle range of motion, etc.  Dedicated staff members offer this Special Loving-Touch Care that provides support and attends to the special needs of the individual resident and his/her family members.  Through this program, families are provided with the Peace of Mind of knowing that their loved one is receiving loving care, and the resident is eased and comforted by the tender touch and feeling of being in loving hands and not being alone.  Environment has a huge impact on our residents.  This is especially true when a resident is at the end of their life.  At that time, it is appropriate to decrease stimulation and allow quiet, and to provide more intimate surroundings for the resident and their loved ones - away from the day-to-day activity of the regular resident care areas.  We created our Family & Resident Comfort Rooms to offer a peaceful, quiet environment that allows close one-to-one attention, and privacy where grieving and goodbyes can occur on a more intimate level. 

SOCIAL MODEL ENHANCED ACTIVITIES PROGRAM:   Our Social Model Activities Program has been enhanced to provide an Expanded Family Environment that offers an alternative to loneliness with meaningful activities and pleasant surroundings where stimulation and wellness are the focal points - thus adding "Life and Fun" to our residents' Autumn Years.  Our residents are treated as a whole individual and much emphasis is placed on the Fun and Social part of the day.  A colorful array of group and individual activities are offered - such as an annual mock wedding or senior prom, live entertainment, dancing, singing, bus trips, picnic and luncheon outings, exercise classes, holiday and costume parties, social talk times to discuss and learn about current events and news, children's visits, pet visits, arts/crafts projects, special dining experiences such as Hawaiian Luau, Baked Potato Bar, Italian Cuisine, etc.  "It's about Fun & Quality of Life"

Special, Personal Attention Offered With

Caring, Compassion & Peace of Mind

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